FAQ's

AllRadioCodes.co.uk is the U.K's Radio Decoding Company. First and foremost we value customer service, it is one of our core values and why we are one of the only companies to offer an 100% money back guarantee. We go above and beyond to give our customers the fastest and most knowledgeable service, rest assured your in safe hands.

We was established off the back of many customers not being happy to pay the prices of local dealerships to unlock their car radio.

On very rare occasions that a code does not work we offer a 100% money back guarantee for your piece of mind, in most case’s the serial upon selection has been mistyped or a digit is missing so it can be easily resolved, If a code has been requested a administration fee may be levied.

Most radio codes are sent instantly after payment. In some cases can take up to few hours

In some cases we will require a picture of the radio's label to accurately decode your radio for you or we may need a picture to ensure we are entering the serial in exactly as it appears. If even one number or digit is incorrect the code we will get will be also incorrect, to request another code from incorrect form filling you may be requested an additional charge to cover the cost of our request cost’s.

90% of order's will only require the serial number, we do not need any other information from your car. The only exception to this would-be Nissan’s and Vauxall Touch and connect have 2 serial numbers also the date as displayed. We DO need the exact date that will be displayed on your radio. We will NOT need the car's registration/ VIN number.

99% of our radio decodes are sent out within the hour from 8:30am - 23:30pm 7 days a week, orders after this will be delivered the following day. In some cases where we have to request the radio serial from the main decoding servers it may take longer with the longest wait times of 12 hours, we currently have a 2024 average of 10 minutes waiting time for decodes that require us to connect to external servers. Audi, VW, SEAT and Skoda.

Not to worry we still may be able to help you, send over what information you have to us via the contact form or WhatsApp and we will see if we can help you further.

All of our radio decodes are official radio decodes guaranteed to work for the unit as purchased. if for some reason the radio code does not work it will be more than likely be that the unit has been recoded in the past, in this case the only way to decode the radio is manually via a local garage, car audio specialist or direct via the dealership.

Unfortunately we cannot get the correct unlock code without this unique serial number, if you need assistance locating your serial do not hesitate on contacting us through email’s or by the phone as we have experts on hand to help you.

No this is not possible, nowhere will you be able to generate or calculate a radio code for free, there maybe websites on the internet that say this can be done or software can be downloaded to obtain your decode but generally these websites are looking to obtain your personal details and we advise that you be very warey of them.

Here at AllRadioCodes.co.uk you can rest assured you are in safe hands, we are the UK's No.1 supplier of radio codes to trade and the public alike. We have decoded over 10,000s+ radio's and this website is also secured by a 256 bit secure encryption service, your details are more than safe with us, dont just take our word for it we have thousands of happy customers, just take a look at our reviews.